Terms and Conditions

 

Welcome to JutaFactory. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions of use. Please review these terms carefully. If you do not agree to these terms, you should not use this website.

 

1. The Nature of Our Service

 

JutaFactory is a B2B (business-to-business) e-commerce platform based in Madaripur, Bangladesh, specializing in footwear. Our website is designed exclusively for verified business partners. We do not sell to the general public or unverified individuals.

 

2. User Accounts and Verification

 

a. Account Eligibility: To use our services, you must be a legitimate business and submit an account request. All account applications are subject to a strict verification process.

b. Verification Process: We reserve the right to personally verify each account applicant. This may include, but is not limited to, a direct review by the company owner. Unverified or rejected applicants will not be able to purchase products from our website.

c. Account Responsibility: You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

 

3. Products and Orders

 

a. Product Information: We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not warrant that product descriptions or other content of this site are complete, reliable, or error-free.

b. Order Acceptance: All orders placed through our website are subject to our acceptance. An order confirmation does not signify our final acceptance of an order, but rather an acknowledgment that we have received it. We reserve the right to accept or decline your order for any reason.

 

4. Pricing and Payment

 

a. Pricing: All prices are quoted in Bangladeshi Taka (BDT) unless otherwise stated and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping fees unless specified.

b. Payment: We accept payments through secure and authorized payment gateways as made available on the website. You agree to provide current, complete, and accurate payment information for all purchases made on our site.

 

5. Delivery

 

a. Nationwide Delivery: We provide delivery services across all districts of Bangladesh. Delivery times are estimates and may vary based on product availability, logistics, and location.

b. Delivery Charges: Delivery charges will be calculated and displayed at checkout.

c. Risk of Loss: The risk of loss for items purchased from JutaFactory passes to you upon our delivery to the carrier.

 

6. Returns and Refunds

 

As a B2B platform, we have a strict returns policy. We will only accept returns for products that are defective, damaged, or incorrectly shipped. You must notify us within a specified period of receiving your order to be eligible for a return. Items must be returned in their original condition and packaging. Refunds will be processed according to our internal policies.

 

7. Intellectual Property

 

The entire content included in this site, including but not limited to text, graphics, logos, images, and software, is the property of JutaFactory and is protected by copyright laws of Bangladesh. The content is for your business use only and may not be used for any other purpose without our express written consent.

 

8. Limitation of Liability

 

JutaFactory shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, this website or the performance of the products, even if JutaFactory has been advised of the possibility of such damages.

 

9. Governing Law and Jurisdiction

 

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any dispute arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of Madaripur, Bangladesh.

 

10. Amendments

 

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website following the posting of changes constitutes your acceptance of such changes.