About JutaFactory

 

Q: What is JutaFactory?

A: JutaFactory is a B2B (business-to-business) e-commerce platform specializing in quality footwear. We are based in Madaripur and exclusively serve a network of verified businesses across Bangladesh.

Q: Who can purchase from JutaFactory?

A: Purchases can only be made by businesses that have been personally verified and approved by the owner of JutaFactory. We do not sell to the general public.

 

Account & Verification

 

Q: How do I become a verified customer?

A: To apply for verification, please contact us directly via phone or email. We will guide you through our process to ensure you meet the requirements to become a trusted business partner.

Q: Why is a verification process necessary?

A: Our verification process ensures a secure and exclusive environment for our business partners. It allows us to build a foundation of trust and provide dedicated service, while also preventing fraudulent activity.

 

Orders & Delivery

 

Q: How do I place an order?

A: Once your business has been verified and your account is active, you can log in to our website to browse our catalog and place orders directly through your account dashboard.

Q: Do you deliver all over Bangladesh?

A: Yes, we provide reliable nationwide delivery to all districts across Bangladesh.

Q: How long does delivery take?

A: Delivery times vary depending on your location and the size of your order. We will provide an estimated delivery timeline when you place your order.

 

Products & Pricing

 

Q: What type of footwear do you sell?

A: We specialize in a wide range of footwear suitable for business-to-business purposes. You can view our full collection by logging into your verified account.

Q: Are your prices negotiable?

A: As a B2B platform, our pricing is designed to be competitive. For large-volume orders, please contact us directly to discuss potential options.

 

Contact & Support

 

Q: How can I contact customer support?

A: You can reach us for any inquiries or support by calling our dedicated phone number at 01914239713 or by emailing us at purnoallbrands@jutafactory.com.